ServiceNow Implementation Services

Unifying People, Functions, and Systems Across Your Organization

Leverage the power of the New Now platform to automate business processes and simplify daily operations through streamlined workflows.
Service Offers

ServiceNow Implementation Services: As a global leader, VTS provides end-to-end ServiceNow Implementation Services, enabling organizations to maximize business benefits from the Now Platform.

Efficient Transformation with Specialist ServiceNow Partners: VTS, a trusted Specialist ServiceNow Partner, efficiently transforms services and workflows into the Now Platform while ensuring a seamless customer experience.

Comprehensive Services and Expertise: From initiation to post-deployment support, we offer comprehensive end-to-end services and leverage our ServiceNow expertise to implement or enhance ServiceNow products as per your requirements.

Achieve Streamlined Processes and Increased Efficiency: Our ServiceNow Implementation approach enables organizations to plan, design, implement, and manage ServiceNow effectively, resulting in streamlined and consolidated processes, integrated applications, improved efficiency, and increased ROI.

Customer Satisfaction at the Core: By embracing ServiceNow, organizations can enhance customer satisfaction while driving efficiency and productivity across the board.

ServiceNow Implementation Approach

Develop a Pilot Project

We begin with a pilot project to showcase the benefits of the Now Platform and integrate major enhancements based on your requirements.

Implementation Consulting

Our ServiceNow experts build a clear roadmap, aligning requirements with ServiceNow functionality, defining best practices, and setting up an implementation roadmap with integrations and reporting.

Configuration & Customization

Our developers customize the Now Platform, creating standalone apps and adjusting functionality to meet evolving business needs.

Data Migration

We identify and migrate crucial data to ensure a seamless transition, adapting it to the ServiceNow data model.

Training & User Adoption

We provide comprehensive training to empower employees from different departments, enabling smooth operations, enhanced user experiences, and increased productivity.

Deployment & Go-Live Support

We ensure a robust configuration management database (CMDB) model and support through User Acceptance Testing (UAT), training, customer support checks, and Go-Live assistance.

Post Deployment Support

Our services include 90-day post-launch support, addressing system challenges and providing technical assistance to facilitate a smooth transition and adaptation to the Now Platform.

ServiceNow Solution Expertise

With our vast experience in implementing a wide range of ServiceNow solutions, we have become experts in building connected enterprises and modernizing business operations through cutting-edge technology. Our technical prowess and deep knowledge of ServiceNow enable us to deliver impactful solutions tailored to your specific needs.

ServiceNow Customer Service Management

We excel in implementing ServiceNow's Customer Service Management solution, revolutionizing the way you interact with and delight your customers. From seamless omni-channel support to efficient case management, we help you deliver unparalleled customer experiences that drive satisfaction and loyalty.

ServiceNow ITSM (IT Service Management)

As specialists in ServiceNow ITSM, we empower organizations to streamline their IT operations and enhance service delivery. With our expertise, you'll experience efficient incident and problem management, robust change management, and seamless service catalog implementations, ensuring optimal IT performance.

ServiceNow ITBM (IT Business Management)

We understand the criticality of aligning IT with business strategy. Through ServiceNow ITBM, we enable organizations to effectively manage their projects, portfolios, and resources. Achieve optimal project outcomes, strategic alignment, and resource optimization, driving business growth and success.

ServiceNow ITAM (IT Asset Management)

Our proficiency in ServiceNow ITAM allows us to help you optimize your IT asset lifecycle management. From procurement to retirement, we ensure accurate asset tracking, efficient license management, and cost optimization, providing visibility and control over your IT assets.

ServiceNow ITOM (IT Operations Management)

Leveraging ServiceNow ITOM, we empower organizations to maximize operational efficiency. Our expertise spans across event management, infrastructure discovery, cloud management, and more. Achieve proactive incident prevention, rapid resolution, and end-to-end visibility into your IT infrastructure.

ServiceNow Platform

As ServiceNow platform experts, we harness the full potential of this robust technology. We build customized solutions that align precisely with your unique requirements, creating a scalable and future-ready foundation for your digital transformation journey.

ServiceNow Governance, Risk, and Compliance

We specialize in ServiceNow Governance, Risk, and Compliance solutions, enabling organizations to ensure regulatory compliance, mitigate risk, and strengthen internal controls. Our expertise helps you establish effective risk management frameworks and streamline compliance processes.

ServiceNow Security Operations

With our proficiency in ServiceNow Security Operations, we assist organizations in strengthening their cybersecurity posture. Our solutions enable efficient threat detection, rapid incident response, and comprehensive security incident management, safeguarding your critical assets.


VTS stands out with our expertise in the NOW platform and cloud solutions, offering hassle-free hybrid cloud management. Our differentiators ensure a transformative journey, maximizing value, innovation, and productivity.

  • Hassle-Free Hybrid Cloud Management: Seamlessly manage your hybrid cloud infrastructure across on-premises, private cloud, and public cloud environments.
  • Comprehensive Support Models: Enjoy exceptional 24/7 support with flexible onsite and offshore options, aligning with your specific needs.
  • IT Digital Transformation Expertise: Drive value and innovation with our expertise in IT Digital Transformation, focusing on exceptional experiences and productivity.
  • Certified ServiceNow Consultants: Leverage our global team of ServiceNow consultants for successful implementations, migrations, upgrades, and consulting.
  • Extensive ServiceNow Engagements and Support: Trust our proven track record for delivering AMS models, including implementations, migrations, upgrades, and ongoing support.
  • Enterprise Transformation Partner: As your go-to transformational partner, we drive impactful digital transformations for enterprises of all sizes, propelling sustainable growth and success.

Choose VTS as your transformational partner and unlock the true potential of digital transformation. Experience the power of our differentiators and elevate your enterprise to new heights of success.


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